Shipping policy
At Cartvyn, we are committed to providing our customers with a reliable, convenient, and transparent delivery experience.
Order Processing
All orders are carefully processed within 1–2 business days after the order is successfully placed and confirmed.
Delivery Time
We offer standard delivery with an estimated delivery time of 5–7 business days from the date of dispatch.
Delivery times may vary depending on the destination, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been dispatched, tracking details may be provided to help you monitor your shipment.
Accurate Shipping Information
Customers are responsible for providing a complete and accurate delivery address and contact information. Cartvyn cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete details.
Delivery Delays
Although we aim to deliver all orders within the estimated timeframe, unforeseen courier or logistical delays may occasionally occur. We appreciate your patience and understanding in such circumstances.
Contact Us
For any questions regarding your order or delivery, please contact our support team:
Email: cartvyn@gmail.com
Support Hours: 9:00 AM – 7:00 PM
Cartvyn — Smart Finds. Better Living.